Which ID should I use?
- yaman.gg order ID
- Shown after checkout — for example
BST-…,ACC-…orNITRO-…. - OxaPay Track ID
- The number on your OxaPay invoice.
- Cash App order ID
- The
CA-…ID on the Cash App payment screen. - Cash App note
- The short code you put in the Cash App note.
Paste the ID as-is, without extra spaces.
Look it up
- Open Order status.
- Paste your ID and press Track.
- Payment and delivery progress load right away — keep the ID until your order is delivered.
What each status means
- Awaiting payment
- The order exists but no payment is confirmed yet.
- Paid
- Payment confirmed — delivery can start.
- Processing
- Your order is being delivered.
- Delivered
- Done — or your delivery page is ready.
- Failed
- Something needs a hand. Message support with the order ID.
Order not found?
- Copy, don’t type
- Copy the ID from the checkout or payment page.
- Try the other ID
- For crypto, try both the order ID and the OxaPay Track ID. For Cash App, try the
CA-…ID and the note. - Give it a minute
- Brand-new orders can take a minute to show up.
Don’t pay twice
If an order isn’t found, let support check the original before creating another one.
What to send support
- Your ID
- The order ID or payment reference.
- Proof of payment
- The transaction hash for crypto, or your Cash App receipt (hide unrelated personal info).
- Order details
- The product and the server, username or recipient you used.